Tag Archives: patient experience

Just Got Bad News? One Word To Get You Better Health Care

When you’ve just heard you have a troubling health condition, there’s one word that will virtually guarantee you better health care: Time. When you’re first dealing with bad news about your health,  unless your situation is immediately life threatening, your … Continue reading

Posted in Uncategorized | Tagged , , , , , , , | 1 Comment

Choosing Where to Have Surgery

In the era of Facebook, Yelp and online surveys on every topic imaginable, it makes sense that we’d turn to patient satisfaction scores to help us decide at what hospital we — or a family member — will have surgery. … Continue reading

Posted in Uncategorized | Tagged , , , , , , , , , , , | Leave a comment